Leadership Training for Staff & Managers

CMI’s approach to leadership training is to help staff & managers understand very clearly the organization’s goals for individual and team success. During the training sessions, CMI trainers will work with to create a plan that aligns with your organization’s values and builds on their individual and group strengths. As a professional service, coaching consistently delivers over a 500% return on investment and can be powerful tools in helping your organization achieve far greater levels of success.

What is Emotional Intelligence?

Emotional Intelligence (EI) is the capacity for recognizing one’s own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and others. Emotional Intelligence applied to the workplace is also called Emotional Competence, and includes such crucial skills as self-awareness, self-management, social awareness, and social capabilities.

EI research shows that one cannot achieve extraordinary levels of success without a high level of competency in the core EI realms.  In fact, the professional landscape is littered with bright, would-be leaders with great technical skills who failed due to their lack of self-knowledge, self-control, confidence, or an inability to understand others and build trusting, empowering, mutually beneficial and productive relationships with their constituents.

In addition to the work on EI, CMI trainers will work with your staff & managers on understanding the following critical concepts:

  • All individuals have a profile of strengths and development areas in a wide range of behavior competencies.
  • The behavioral capacities uniquely contribute to performance and certain capacities may strongly interact.
  • Possessing behavioral underlying capacities do not guarantee the competencies will be demonstrated; however, the cultural and organizational climate and stimulation derived from the work one does encourage the manifestation of the competencies.
  • Each organization, position, and regional location/workplace has its own behavioral reality or ecology, so different jobs may require strengths in different competencies.
  • Self-awareness and self-management, relationship building, and being intuitive and empathic are skills that all managers should possess.